SERVICE

From frequently asked questions to manuals, on this page you will find everything you need regarding service related questions about our products.

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Roof boxes

Frequently Asked Questions

Which type of roof box should I choose?

The choice of the type of roof box depends on the use. In any case, keep the following things in mind:

  1. What are the dimensions of the luggage that you want to transport with a roof box?
  2. What is the weight of the luggage you want to transport?
  3. How much luggage will fit in a roof box?
  4. What model of car do you have and what type of roof box fits on it? 
What are the dimensions of the luggage that you want to transport with the roof box?

If you regularly go on a skiing holiday or if you plan to do so in the future, it is better to opt for a longer box. A shorter roof box is sufficient for suitcases, camping gear, etc.

What is the weight of the luggage you want to transport?

The maximum load of a roof box is 50-75 kg (depending on the roof box model). The roof load of your car prescribed by the car manufacturer (see the car owner's manual for the exact weight) must never be exceeded. Please note that you must add up the weight of the roof rack plus the weight of the roof box and the weight of the load, so that this total must not exceed the maximum permitted load.

How much luggage will fit in a roof box?

Car roof boxes are available in all shapes and sizes. So before you buy a roof box, make a list of all the things that you should definitely be able to put in the box. You will find roof boxes with extra luggage space between 300 and 530 liters.

Which roof box is suitable for my car?

The choice of a roof box also depends on the type of car you own. For example, which case best suits your car in terms of design. And there are differences in the way of opening the cases. there are roof boxes that can be opened from the back, roof boxes that can be opened from the side (right) and roof boxes that offer the option of opening the box from both sides. This fact in combination with the type of car can play a major role in mounting and loading the roof box. A roof box that can be opened at the rear can be loaded from both sides and from the rear of the car. A roof box that can be opened and loaded from the side(s) has the advantage that the loading opening is larger.

DOCUMENTS / DOWNLOADS

Bike carriers

Frequently Asked Questions

Which bike carrier should I choose?

The choice of the type of bicycle carrier depends on the number of bicycles you want to transport. What is the weight of the bicycles you want to transport. And whether you need a 7 or 13 pin plug.

How many bicycles can I transport with a Hapro bike carrier?

Hapro has a wide range of bicycle carriers. With Hapro's family carrier, the Hapro Atlas Active, you can transport up to four bicycles. The trusted Hapro Atlas Premium is good for transporting up to three bicycles and with the Hapro Atlas XFold you can transport at least 2 bicycles.

What is the weight of the bicycles you want to transport?

The maximum load of a Hapro bicycle carrier is 30-60 kg (depending on the bicycle carrier model). The towbar load prescribed by the car manufacturer (see vehicle registration certificate or owner's manual for the exact weight) must never be exceeded.

Can I open the trunk without removing my bicycles?

Almost all Hapro bicycle carriers are tiltable. The bike carriers have a tilt angle of 59-79° (depending on the bike carrier model). In many cars it is possible to open the trunk without removing the bicycle carrier from the towbar. Unfortunately, we cannot guarantee this for every vehicle.

What is the difference between a bicycle carrier with a 13-pin connection and a bicycle carrier with a 7-pin connection?

The difference between a 7- and 13-pin connection is that bicycle carriers with a 13-pin connection have additional functions. Think of reversing lights and rear fog lights.

DOCUMENTS / DOWNLOADS

Roof carriers

Frequently Asked Questions

Will every roof carrier fit on my car?

The attachment system of the Hapro Cronos roof racks fits almost every roof rail, but this always depends on the type. Different types are suitable for different types of cars and roof rails. Consult our Hapro Cronos vehicle specification list to see which roof rack is suitable for your car. 

Luxura - Professional tanning

DOCUMENTS / DOWNLOADS

Hapro - Home tanning

Frequently Asked Questions

How does my skin get a tan?

When sunbathing, your skin cells are stimulated to produce pigment. This is done to protect the tissue directly under the skin from the effects of UV radiation. Pigment cells produce the coloring melanin: a substance that protects the skin cells against burning. The top layer of the skin thickens and turns brown. The more naturally pigmented the skin is, the more resistant it is to the action of ultraviolet light. Your skin type, the extent to which your skin has already built up pigment and how long the skin has been able to get used to the UV light determine how long you can enjoy the sun without burning.

What should I think about before going under the sunbed?
  1. You will find a skin type table in the user manual of your device. Use this table to determine which skin type you have and stick to the corresponding session time.
  2. Remove jewelry, cosmetics and perfume. Some medicines and beauty products contain substances that can cause unwanted reactions in combination with sunbathing. Other substances sometimes have a similar effect. In the user manual of your device you will find a list of a number of substances that can react with UV rays. Consult this list before sunbathing.
Do I have to build up my tanning sessions?

Both when sunbathing in the outdoor sun and when sunbathing under a sunbed, it is a good idea to build up the sessions slowly. Because sunbed lamps, just like the natural sun, provide both UVA light (direct pigmentation) and UVB light (indirect pigmentation and skin thickening), the sunbed can be used to prepare the skin for a sun holiday or the new outdoor season. By not suddenly exposing the skin to sunlight for a long time after months of little sunlight, you reduce the risk of severe reactions such as sunburn or a sun allergy. It is most ideal when the skin can get used to UV light. This is possible with a tanning bed, because the session time can be adjusted exactly to your own skin type and you can build up the sessions according to the tanning of your skin. 

Is UV light from the sun the same as UV light from the tanning bed?

One of the biggest misunderstandings about the sunbed is that the light from the lamps is completely different from the sunlight outside. Just like the natural sun, modern tanning lamps provide a combination of UVA and UVB. Filters prevent UVC from coming out of the lamps, just as outside the ozone layer acts as a filter for the sun. The strength of the tanning beds can be compared with the strength of the midday sun in the Mediterranean. In contrast to the sun outside, with the tanning bed lamps it is always clear how much sunlight is reaching the skin. This allows you to enjoy the sun responsibly, without getting burned.

Does a tanning bed consume a lot of electricity?

A tanning bed consumes relatively little power. For example, a sunbed with 10 100 Watt lamps consumes only 0.5 kWh during a tanning session of half an hour. In comparison: a washing machine needs an average of 2 kWh of energy for a 90 degree wash.

DOCUMENTS / DOWNLOADS

Seecret - Skin improvement

Frequently Asked Questions