SERVICE
From frequently asked questions to manuals, on this page you will find everything you need regarding service related questions about our products.
You can navigate directly to the desired product group via the buttons below.
Dealer portal
Would you like to order spare parts or view more extensive documentation? Then please visit our Dealer Portal.
Roof boxes
Frequently Asked Questions
The attachment system of the Hapro Cronos roof racks fits almost every roof rail, but this always depends on the type. Different types are suitable for different types of cars and roof rails. Consult our Hapro Cronos vehicle specification list to see which roof rack is suitable for your car.
DOCUMENTS / DOWNLOADS
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Cruiser 10.8
• Hapro brochure
• Specifications Hapro Cruiser
• Hapro Cruiser manual -
Nordic 10.8
• Hapro brochure
• Specifications Hapro Nordic
• Hapro Nordic manual -
Rider 4.4
• Hapro brochure
• Specifications Hapro Rider
• Hapro Rider 4.4 & 5.4 Manual
• Hapro Rider 6.4 Manual -
Rider 5.4
• Hapro brochure
• Specifications Hapro Rider
• Hapro Rider 4.4 & 5.4 Manual
• Hapro Rider 6.4 Manual -
Rider 6.4
• Hapro brochure
• Specifications Hapro Rider
• Hapro Rider 4.4 & 5.4 Manual
• Hapro Rider 6.4 Manual -
Roady 350
• Hapro brochure
• Specifications Hapro Roady
• Roady manual -
Traxer 4.6
• Hapro brochure
• Specifications Hapro Traxer
• Manual Hapro Traxer 4.6 | 5.6
• Manual Hapro Traxer 6.2 | 6.6 | 8.6 | 9.3 -
Traxer 5.6
• Hapro brochure
• Specifications Hapro Traxer
• Manual Hapro Traxer 4.6 | 5.6
• Manual Hapro Traxer 6.2 | 6.6| 8.6 -
Traxer 6.2
• Hapro brochure
• Specifications Hapro Traxer
• Manual Hapro Traxer 4.6 | 5.6
• Manual Hapro Traxer 6.2 | 6.6| 8.6 -
Traxer 6.6
• Hapro brochure
• Specifications Hapro Traxer
• Manual Hapro Traxer 4.6 | 5.6
• Manual Hapro Traxer 6.2 | 6.6| 8.6 -
Traxer 8.6
• Hapro brochure
• Specifications Hapro Traxer
• Manual Hapro Traxer 4.6 | 5.6
• Manual Hapro Traxer 6.2 | 6.6| 8.6 -
Traxer 9.3
• Specifications Hapro Traxer 9.3
• Hapro brochure
• Manual Hapro Traxer 6.2 | 6.6 | 8.6 | 9.3 -
Trivor 440
• Hapro brochure
• Specifications Hapro Trivor
• Hapro Trivor . manual -
Trivor 560
• Hapro brochure
• Specifications Hapro Trivor
• Hapro Trivor . manual -
Trivor 640
• Hapro brochure
• Specifications Hapro Trivor
• Hapro Trivor . manual -
Verno
• Hapro Verno brochure
• User manual Hapro Verno -
Zenith 6.6
• Hapro brochure
• Specifications Hapro Zenith
• Hapro Zenith manual -
Zenith 8.6
• Hapro brochure
• Specifications Hapro Zenith
• Hapro Zenith manual
Roof tents
Frequently Asked Questions
Towbar boxes
Frequently Asked Questions
DOCUMENTS / DOWNLOADS
Bike carriers
Frequently Asked Questions
The choice of the type of bicycle carrier depends on the number of bicycles you want to transport. What is the weight of the bicycles you want to transport. And whether you need a 7 or 13 pin plug.
Hapro has a wide range of bicycle carriers. With Hapro's family carrier, the Hapro Atlas Active, you can transport up to four bicycles. The trusted Hapro Atlas Premium is good for transporting up to three bicycles and with the Hapro Atlas XFold you can transport at least 2 bicycles.
The maximum load of a Hapro bicycle carrier is 30-60 kg (depending on the bicycle carrier model). The towbar load prescribed by the car manufacturer (see vehicle registration certificate or owner's manual for the exact weight) must never be exceeded.
Almost all Hapro bicycle carriers are tiltable. The bike carriers have a tilt angle of 59-79° (depending on the bike carrier model). In many cars it is possible to open the trunk without removing the bicycle carrier from the towbar. Unfortunately, we cannot guarantee this for every vehicle.
The difference between a 7- and 13-pin connection is that bicycle carriers with a 13-pin connection have additional functions. Think of reversing lights and rear fog lights.
All Hapro bicycle carriers will have to be assembled to a greater or lesser extent after receipt. We do this for sustainability reasons. In this way we can ship our bike carriers as compactly as possible, so that we transport less air, need less packaging material and take up less space during transport.
In addition, we also find it important to properly protect the light units of the bike carriers during transport. This is only possible if we protect it extra well. Whichever Hapro bicycle carrier you buy, you will always have to mount the light units.
Fortunately, we have made sure that you can easily assemble our bike carriers yourself with the help of a clear manual. And you still can't figure it out? We have made clear installation videos for all our bike carriers in which you can follow all steps step by step. The manuals and associated installation videos can be found on the product pages of each bicycle carrier.
DOCUMENTS / DOWNLOADS
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Atlas Active I - 13p
• Hapro bike carrier brochure
• Hapro Atlas Active specifications
• Technical drawings
• Atlas Active I - 13P User Manual -
Atlas Active II
• Hapro bike carrier brochure
• Hapro Atlas Active specifications
• Atlas Active II User Manual -
Atlas Active III
• Hapro bike carrier brochure
• Hapro Atlas Active specifications
• Atlas Active III User Manual -
Atlas Active IV
• Hapro bike carrier brochure
• Hapro Atlas Active specifications
• Atlas Active IV User Manual -
Atlas Active IV - 13p
• Hapro bike carrier brochure
• Hapro Atlas Active specifications
• Atlas Active IV - 13P User Manual -
Atlas Premium II
• Hapro bike carrier brochure
• Hapro bike carrier specifications
• Technical drawings
• Atlas Premium User Manual -
Atlas Premium III
• Hapro bike carrier brochure
• Hapro bike carrier specifications
• Technical drawings
• Atlas Premium User Manual -
Atlas Premium XFold I 2.0
• Hapro bike carrier brochure
• Atlas Premium XFold specifications
• Technical drawings
• Atlas Premium XFold I User Manual -
Atlas Premium XFold II 3.0
• Hapro bike carrier brochure
• Atlas Premium XFold specifications
• Technical drawings
• Atlas Premium XFold II User Manual -
Atlas Premium XFold III 3.0
• Hapro bike carrier brochure
• Atlas Premium XFold specifications
• Technical drawings
• Atlas Premium XFold III User Manual -
Atlas SmartFold II
• Hapro bike carrier brochure
• Atlas SmartFold specifications
• Technical drawings
• Atlas SmartFold II User Manual -
Atlas SmartFold III
• Hapro bike carrier brochure
• Atlas SmartFold specifications
• Technical drawings
• Atlas SmartFold II User Manual
Roof carriers
Frequently Asked Questions
The attachment system of the Hapro Cronos roof racks fits almost every roof rail, but this always depends on the type. Different types are suitable for different types of cars and roof rails. Consult our Hapro Cronos vehicle specification list to see which roof rack is suitable for your car.
DOCUMENTS / DOWNLOADS
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Cronos 125 Aluminium
• Hapro Cronos application list
• Hapro Cronos Aluminium manual
• Hapro roof carrier brochure -
Cronos 125 Steel
• Hapro Cronos application list
• Manual Hapro Cronos 125 Steel
• Hapro roof carrier brochure -
Cronos Aero I
• Hapro Cronos application list
• Hapro Cronos Aero I . manual
• Hapro roof carrier brochure -
Cronos Aero II
• Hapro Cronos application list
• Hapro Cronos Aero II manual
• Hapro roof carrier brochure -
Cronos Aero III
• Hapro Cronos application list
• Hapro Cronos Aero III manual
• Hapro roof carrier brochure
Luxura - Professional tanning
DOCUMENTS / DOWNLOADS
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JEWEL EQ45
• Luxura Jewel brochure
• Jewel - Technical brochure
• Technical drawings -
V6 42 XL
• Luxura V brochure
• Technical drawings -
V6 44 XL Balance
• Luxura V brochure
• Technical drawings -
V6 44 XL Balance*
• Technical drawings
• Luxura V brochure -
V6 48 XL Balance
• Luxura V brochure
• Technical drawings -
V6 48 XL Balance*
• Luxura V brochure
• Technical drawings -
V8 48 XL Balance
• Luxura V brochure
• Technical drawings -
V8 48 XL Balance*
• Luxura V brochure
• Technical drawings -
V8 48 XL Highbrid
• Technical drawings
• Luxura V brochure
• Highbrid brochure -
V8 48 XL Intelligent
• Luxura V brochure
• Technical drawings -
VEGAZ 8200 Balance
• Luxura Vegaz brochure
• Vegaz innovation brochure
• Technical drawings
• Vegaz Skin type overview -
VEGAZ 8200 Highbrid
• Luxura Vegaz brochure
• Vegaz innovation brochure
• Technical drawings
• Vegaz Skin type overview -
VEGAZ 8200 Intelligent
• Luxura Vegaz brochure
• Vegaz innovation brochure
• Technical drawings
• Vegaz Skin type overview -
VEGAZ 9200 Highbrid
• Luxura Vegaz brochure
• Vegaz innovation brochure
• Technical drawings
• Vegaz Skin type overview -
VEGAZ 9200 Intelligent
• Luxura Vegaz brochure
• Vegaz innovation brochure
• Technical drawings
• Vegaz Skin type overview -
X3 32 SLi
• Luxura X brochure
• Technical drawings -
X3 32 SLi Intensive
• Luxura X brochure
• Technical drawings -
X5 34 SLi Balance
• Luxura X brochure
• Technical drawings -
X7 38 Highbrid
• Luxura X Brochure
• Technical drawings
• Highbrid brochure -
X7 38 SLi Balance
• Luxura X Brochure
• Technical drawings -
X7 38 SLi Intelligent
• Luxura X Brochure
• Technical drawings -
X7 42 Highbrid
• Highbrid brochure
• Technical drawings
• Luxura X Brochure
• Technical drawings X7 -
X7 42 SLi Balance
• Luxura X Brochure
• Technical drawings -
X7 42 SLi Intelligent
• Luxura X Brochure
• Technical drawings
Hapro - Home tanning
Frequently Asked Questions
When sunbathing, your skin cells are stimulated to produce pigment. This is done to protect the tissue directly under the skin from the effects of UV radiation. Pigment cells produce the coloring melanin: a substance that protects the skin cells against burning. The top layer of the skin thickens and turns brown. The more naturally pigmented the skin is, the more resistant it is to the action of ultraviolet light. Your skin type, the extent to which your skin has already built up pigment and how long the skin has been able to get used to the UV light determine how long you can enjoy the sun without burning.
- You will find a skin type table in the user manual of your device. Use this table to determine which skin type you have and stick to the corresponding session time.
- Remove jewelry, cosmetics and perfume. Some medicines and beauty products contain substances that can cause unwanted reactions in combination with sunbathing. Other substances sometimes have a similar effect. In the user manual of your device you will find a list of a number of substances that can react with UV rays. Consult this list before sunbathing.
Both when sunbathing in the outdoor sun and when sunbathing under a sunbed, it is a good idea to build up the sessions slowly. Because sunbed lamps, just like the natural sun, provide both UVA light (direct pigmentation) and UVB light (indirect pigmentation and skin thickening), the sunbed can be used to prepare the skin for a sun holiday or the new outdoor season. By not suddenly exposing the skin to sunlight for a long time after months of little sunlight, you reduce the risk of severe reactions such as sunburn or a sun allergy. It is most ideal when the skin can get used to UV light. This is possible with a tanning bed, because the session time can be adjusted exactly to your own skin type and you can build up the sessions according to the tanning of your skin.
One of the biggest misunderstandings about the sunbed is that the light from the lamps is completely different from the sunlight outside. Just like the natural sun, modern tanning lamps provide a combination of UVA and UVB. Filters prevent UVC from coming out of the lamps, just as outside the ozone layer acts as a filter for the sun. The strength of the tanning beds can be compared with the strength of the midday sun in the Mediterranean. In contrast to the sun outside, with the tanning bed lamps it is always clear how much sunlight is reaching the skin. This allows you to enjoy the sun responsibly, without getting burned.
A tanning bed consumes relatively little power. For example, a sunbed with 10 100 Watt lamps consumes only 0.5 kWh during a tanning session of half an hour. In comparison: a washing machine needs an average of 2 kWh of energy for a 90 degree wash.
DOCUMENTS / DOWNLOADS
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INNERGIZE HP8580
• Brochure Hapro Home Tanning
• Innergize Flyer
• Technical drawings
• Hapro Innergize Manual -
JADE 12 T
• Brochure Hapro Home Tanning
• Technical drawings
• Hapro Jade Manual -
JADE 12 T LC
• Brochure Hapro Home Tanning
• Technical drawings
• Hapro Jade Manual -
JADE 24 C
• Brochure Hapro Home Tanning
• Technical drawings
• Hapro Jade Manual -
JADE 24 C LC
• Brochure Hapro Home Tanning
• Technical drawings
• Hapro Jade Manual -
Luxura X3 Collagen Sun
• Specifications Luxura X3 Collagen Sun -
MOBILE SUN
• Brochure Hapro Home Tanning
• Technical drawings
• Hapro Mobile Sun Manual -
ONYX COLLAGEN SUN 26/1 C
• Brochure Hapro Onyx Collagen Sun
• Technical drawings
• Hapro Onyx Collagen Sun Manual
• Hapro Onyx Collagen Sun Operating Instructions -
ONYX COLLAGEN SUN 26/5 C
• Brochure Hapro Onyx Collagen Sun
• Technical drawings
• Hapro Onyx Collagen Sun Manual
• Hapro Onyx Collagen Sun Operating Instructions -
ONYX COLLAGEN SUN14/1 T
• Brochure Hapro Home Tanning
• Technical drawings
• Hapro Onyx Manual -
ONYX COLLAGEN SUN14/5 T
• Brochure Hapro Home Tanning
• Technical drawings
• Hapro Onyx Manual -
PROLINE 28 V INTENSIVE
• Brochure Hapro Proline
• Technical drawings
• Proline V Manual -
PROLINE 28 V
• Brochure Hapro Proline
• Technical drawings
• Proline V Manual -
PROLINE 28/1 C
• Brochure Hapro Proline
• Technical drawings
• Proline C Manual -
SUMMER GLOW HB404
• Brochure Hapro Home Tanning
• Technical drawings
• Hapro Summer Glow Manual -
TOPAZ 10/1 V
• Brochure Hapro Home Tanning
• Technical drawings
• Hapro Topaz Manual -
TOPAZ 12 V
• Brochure Hapro Home Tanning
• Technical drawings
• Hapro Topaz Manual -
TOPAZ 24 C
• Brochure Hapro Home Tanning
• Technical drawings
• Hapro Topaz Manual -
TOPAZ 24/1 C
• Brochure Hapro Home Tanning
• Technical drawings
• Hapro Topaz Manual