SERVICE

From frequently asked questions to manuals, on this page you will find everything you need regarding service related questions about our products.

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Roof boxes

Frequently Asked Questions

Will every roof carrier fit on my car?

The attachment system of the Hapro Cronos roof racks fits almost every roof rail, but this always depends on the type. Different types are suitable for different types of cars and roof rails. Consult our Hapro Cronos vehicle specification list to see which roof rack is suitable for your car. 

DOCUMENTS / DOWNLOADS

Bike carriers

Frequently Asked Questions

Which bike carrier should I choose?

The choice of the type of bicycle carrier depends on the number of bicycles you want to transport. What is the weight of the bicycles you want to transport. And whether you need a 7 or 13 pin plug.

How many bicycles can I transport with a Hapro bike carrier?

Hapro has a wide range of bicycle carriers. With Hapro's family carrier, the Hapro Atlas Active, you can transport up to four bicycles. The trusted Hapro Atlas Premium is good for transporting up to three bicycles and with the Hapro Atlas XFold you can transport at least 2 bicycles.

What is the weight of the bicycles you want to transport?

The maximum load of a Hapro bicycle carrier is 30-60 kg (depending on the bicycle carrier model). The towbar load prescribed by the car manufacturer (see vehicle registration certificate or owner's manual for the exact weight) must never be exceeded.

Can I open the trunk without removing my bicycles?

Almost all Hapro bicycle carriers are tiltable. The bike carriers have a tilt angle of 59-79° (depending on the bike carrier model). In many cars it is possible to open the trunk without removing the bicycle carrier from the towbar. Unfortunately, we cannot guarantee this for every vehicle.

What is the difference between a bicycle carrier with a 13-pin connection and a bicycle carrier with a 7-pin connection?

The difference between a 7- and 13-pin connection is that bicycle carriers with a 13-pin connection have additional functions. Think of reversing lights and rear fog lights.

Do I still have to assemble my bike carrier after receipt?

All Hapro bicycle carriers will have to be assembled to a greater or lesser extent after receipt. We do this for sustainability reasons. In this way we can ship our bike carriers as compactly as possible, so that we transport less air, need less packaging material and take up less space during transport. 

In addition, we also find it important to properly protect the light units of the bike carriers during transport. This is only possible if we protect it extra well. Whichever Hapro bicycle carrier you buy, you will always have to mount the light units. 

Fortunately, we have made sure that you can easily assemble our bike carriers yourself with the help of a clear manual. And you still can't figure it out? We have made clear installation videos for all our bike carriers in which you can follow all steps step by step. The manuals and associated installation videos can be found on the product pages of each bicycle carrier. 

DOCUMENTS / DOWNLOADS

Roof carriers

Frequently Asked Questions

Will every roof carrier fit on my car?

The attachment system of the Hapro Cronos roof racks fits almost every roof rail, but this always depends on the type. Different types are suitable for different types of cars and roof rails. Consult our Hapro Cronos vehicle specification list to see which roof rack is suitable for your car. 

Luxura - Professional tanning

DOCUMENTS / DOWNLOADS

Hapro - Home tanning

Frequently Asked Questions

How does my skin get a tan?

When sunbathing, your skin cells are stimulated to produce pigment. This is done to protect the tissue directly under the skin from the effects of UV radiation. Pigment cells produce the coloring melanin: a substance that protects the skin cells against burning. The top layer of the skin thickens and turns brown. The more naturally pigmented the skin is, the more resistant it is to the action of ultraviolet light. Your skin type, the extent to which your skin has already built up pigment and how long the skin has been able to get used to the UV light determine how long you can enjoy the sun without burning.

What should I think about before going under the sunbed?
  1. You will find a skin type table in the user manual of your device. Use this table to determine which skin type you have and stick to the corresponding session time.
  2. Remove jewelry, cosmetics and perfume. Some medicines and beauty products contain substances that can cause unwanted reactions in combination with sunbathing. Other substances sometimes have a similar effect. In the user manual of your device you will find a list of a number of substances that can react with UV rays. Consult this list before sunbathing.
Do I have to build up my tanning sessions?

Both when sunbathing in the outdoor sun and when sunbathing under a sunbed, it is a good idea to build up the sessions slowly. Because sunbed lamps, just like the natural sun, provide both UVA light (direct pigmentation) and UVB light (indirect pigmentation and skin thickening), the sunbed can be used to prepare the skin for a sun holiday or the new outdoor season. By not suddenly exposing the skin to sunlight for a long time after months of little sunlight, you reduce the risk of severe reactions such as sunburn or a sun allergy. It is most ideal when the skin can get used to UV light. This is possible with a tanning bed, because the session time can be adjusted exactly to your own skin type and you can build up the sessions according to the tanning of your skin. 

Is UV light from the sun the same as UV light from the tanning bed?

One of the biggest misunderstandings about the sunbed is that the light from the lamps is completely different from the sunlight outside. Just like the natural sun, modern tanning lamps provide a combination of UVA and UVB. Filters prevent UVC from coming out of the lamps, just as outside the ozone layer acts as a filter for the sun. The strength of the tanning beds can be compared with the strength of the midday sun in the Mediterranean. In contrast to the sun outside, with the tanning bed lamps it is always clear how much sunlight is reaching the skin. This allows you to enjoy the sun responsibly, without getting burned.

Does a tanning bed consume a lot of electricity?

A tanning bed consumes relatively little power. For example, a sunbed with 10 100 Watt lamps consumes only 0.5 kWh during a tanning session of half an hour. In comparison: a washing machine needs an average of 2 kWh of energy for a 90 degree wash.

DOCUMENTS / DOWNLOADS

Seecret - Skin improvement

Frequently Asked Questions